Frequently Asked Questions
Everything you need to know about our authentic, sun-dried Bihari flavors.
Are your pickles handmade and sun-dried?
Yes, all our pickles are made using traditional Bihari methods. We use stone-ground spices and sun-dry the pickles in small batches to ensure authentic flavor and long shelf life without chemical preservatives.
What kind of oil do you use in your pickles?
We exclusively use pure, pungent mustard oil, which is a hallmark of traditional Bihari pickling. It acts as a natural preservative and provides that signature sharp taste.
How long does shipping take within India?
We typically process orders within 48 hours. Depending on your location, your pickle jars will arrive within 5 to 7 business days. You will receive a tracking link via SMS once shipped.
How should I store the pickles once opened?
Always use a clean, dry spoon to take out the pickle. Ensure the top layer is covered with a thin layer of mustard oil and keep the jar in a cool, dry place away from direct sunlight.
Do you offer returns or refunds?
Since pickles are perishable food items, we do not accept returns. However, if you receive a damaged jar or the seal is broken, please contact us within 24 hours of delivery for a replacement or refund.
Are your pickles gluten-free and vegan?
Most of our pickles are vegan. However, some recipes may contain Hing (Asafoetida) which might contain traces of wheat flour. Please check the ingredient list on the specific product page for dietary details.